We believe support should feel effortless

Our specialists are ready to help with eSIM installs, plan recommendations, and anything else you need.

Proactive monitoring: We watch network health across 160+ destinations and reach out if something needs attention before you notice.
Human-first replies: Every response is written by a Lumo specialist-never generic templates or chatbots when you need real help.
Seamless follow-up: We stay with you until your trip ends. If plans change, we'll adjust coverage so you stay online.

Email our support specialistshelp@lumo.to

Handle the roaming

Travel like your phone was made for every destination

Choose a plan, install it in minutes, and count on us for human support whenever you need it.