Emergency numbers and what to do if things go wrong in Norway

If something goes wrong in Norway, the number that matters most is 112 for police, 113 for ambulance, and 110 for fire — all free, all available anywhere in the country. Save these before you travel, along with the contacts below for documents, medical help, and embassy support.

What number do I call in an emergency?

• Police: 112 (free). For non-emergency police matters, call 02800 instead.
• Ambulance: 113. For non-urgent medical issues outside normal GP hours, call 116117 to reach your nearest legevakt (emergency walk-in hospital), open 24 hours with no appointment needed.
• Fire: 110.
• In Oslo, use 116117 (nurse call center) or 113 for ambulance. In Bergen, call +47 55 56 87 00 or 116117.
• For routine, non-emergency medical care, contact your local medical center or GP via helsenorge.no/en/ — appointments are usually required. Note that facilities outside major cities, especially in remote parts of northern and western Norway, may be limited due to geography and sparse population.

What if I lose my passport or travel documents?

Contact the nearest Norwegian embassy or the UD's (Foreign Ministry's) operative senter to apply for a laissez-passer for re-entry to Norway. This requires a valid residence permit in Norway; if you don't have one, you'll need to seek an alternative solution through your own embassy.

If you're at Oslo, Stavanger, or Bergen Airport, you may be able to get a temporary orange emergency passport on the spot. You'll need proof of your round-trip itinerary, valid ID, one color passport photo, and payment by card or cash only — credit cards and Vipps are not accepted. These documents are temporary and not accepted by all countries, so check with your destination before relying on one.

Once you're back in Norway, any laissez-passer must be handed in to your local police.

Who do I contact as a foreign visitor or Norwegian citizen abroad?

• U.S. citizens: the U.S. Embassy can be reached at +47 21 30 85 40, including outside office hours.
• Norwegian citizens/residents abroad needing urgent help: call the Foreign Ministry's operative center at +47 23 95 00 00 or email 247@mfa.no.

What should I do if I'm a victim of crime?

Report to local police by dialing 112. Norwegian police are responsible for investigating and prosecuting crimes. For sexual assault, there's a dedicated helpline at 800 57 000, and the DIXI Center for Victims of Rape at 22 44 40 50.

FAQ

Is 112 free to call in Norway? Yes, the police emergency line 112 is free of charge.

Can I get a replacement passport quickly if I lose mine before a flight? Emergency orange passports can be issued at Oslo, Stavanger, and Bergen Airports with proper ID, trip documentation, a photo, and card or cash payment — but acceptance abroad varies, so confirm with your destination country.

What if I need a doctor but it's not an emergency? Book through your local GP or medical center via helsenorge.no/en/, which usually requires an appointment, rather than going to a legevakt or calling 113.

Sources

• Contact the police
• Getting help - Norway travel advice
• https://no.usembassy.gov/medical-assistance/
• Norway Traveler Information Advice
• https://www.udi.no/uk/answer-pages/frequently-asked-questions-travel-documents/
• https://www.avinor.no/en/practical-info/passport-and-visa/
• https://no.usembassy.gov/services/
• https://www.regjeringen.no/no/tema/utenrikssaker/reiseinformasjon/static/sporsmal-og-svar-om-a-reise-utenlands/id2691821/
• https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/Norway.html