Emergency numbers and contacts you actually need in Qatar
If something goes wrong in Qatar, dial 999 for police, fire, or ambulance — it's the number to remember above all else, with 112 also working from any mobile worldwide.
What's the number for police, fire, or medical emergencies?
Call 999 for police, fire, and ambulance services. From any mobile phone worldwide, 112 also connects to emergency services. If you're deaf, a dedicated emergency line is available at 992. Before you call, try to note the blue address plate at your location — having this ready helps responders find you faster.
For non-emergency health questions, including anything COVID-19 related, the Health Unified Contact Center is reachable 24/7 at 16000. For actual medical treatment, head to emergency departments at HMC (Hamad Medical Corporation) hospitals, PHCC (Primary Health Care Corporation) centres, or any private clinic or hospital.
What if I'm in a traffic accident or need roadside help?
Report traffic accidents to the General Directorate of Traffic at 234-4444, or to Madinat Khalifa Traffic & Investigation at 234-4499. For breakdowns or roadside assistance, call the Rescue Police Department (Al Fazaa) at 236-1777, or Qatar Assist at 5545-5252 / 5757.
How do I contact my embassy?
Americans should note that the U.S. Embassy has suspended routine consular services; for emergencies, email ACSDoha@state.gov. Outside that, the embassy's 24/7 emergency line is +1-202-501-4444 (from abroad) or +1-888-407-4747 (from the U.S. and Canada). The embassy is located at Al-Luqta District, 22nd February Street, PO Box 2399, Doha, with a local emergency/after-hours line at +974-4496-6000 — this is also the number crime victims should use after reporting to police at 999.
British citizens who have been sexually assaulted can contact the British Embassy in Doha at 00-974-4496-2000. For other consular matters, contact the embassy directly, as specific procedures weren't available here.
What do I do if I lose my passport or other documents?
Contact your embassy directly — specific replacement procedures aren't detailed in available sources, so their consular section is your first point of contact. For passport-related matters generally, Qatar's General Directorate of Passports can be reached at 4489-0333, though exact expat replacement procedures weren't specified. For visa or documentation issues tied to Metrash or MOI e-services, call 234-2000.
For general local information, directory assistance is available at 180, and international call inquiries at 150.
Travelling with a phone plan that works reliably from arrival makes it easier to reach any of these numbers without hunting for Wi-Fi — worth sorting before you land. See more on Qatar.
FAQ
Is 999 the only emergency number in Qatar? No — 999 covers police, fire, and ambulance, but 112 also works from mobiles worldwide, and 992 is dedicated to emergency services for the deaf.
Can Americans still get consular help in Qatar? Routine services are suspended, but for emergencies, contact ACSDoha@state.gov or the embassy's 24/7 line at +1-202-501-4444.
Who do I call for a health question that isn't an emergency? The Health Unified Contact Center at 16000, available 24/7, handles general health and COVID-19 enquiries.
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